Privacy and cookies policy

This policy explains how we collect, use, retain and protect personal data when you visit this website or contact us.

Personal data means any information relating to an identified or identifiable natural person. Processing includes collecting, recording, using, retaining, disclosing, restricting or erasing such data.

Nobile – 5 Ltd., UIC 131442156, is a company registered in the Republic of Bulgaria and the controller of personal data processed through this website.

Address: 14B Filip Kutev St., GORA Office Building, 1407 Sofia, Bulgaria. Email: office@krista-rv.com. Phones: +359 884 469 514, +359 2 931 56 34, +359 2 931 21 93.

When you contact us, we may process the name, company, position, email, phone, selected service, message content and subsequent correspondence that you provide.

When you use the website, limited technical data may be processed automatically, such as IP address, browser and device type, request date and time, pages visited and information from essential cookies.

Please do not submit sensitive personal data or accounting documents through the contact form. If such information is needed to provide a service, we will arrange an appropriate secure exchange method.

We process data to answer enquiries, prepare proposals, take steps before entering into a contract, provide agreed services, maintain business correspondence and comply with legal obligations.

We process minimal technical data for security, fraud prevention, correct website operation and improvement.

The legal grounds may include steps taken at your request, performance of a contract, legal obligation, legitimate interest or consent where applicable law requires it.

The website uses necessary local technology to remember your cookie-notice choice. It supports consistent website operation and is not used for advertising profiling.

Contact pages contain an embedded Google Maps map. When it loads, Google may receive technical data and use its own cookies under its policies. External websites linked from this website have separate policies.

You can restrict or delete cookies through your browser settings. This may affect the operation of some website features.

Access is limited to authorised company representatives and providers supporting website operation, communication, information security, legal protection or statutory compliance.

Data may be disclosed to public authorities, courts or other competent institutions where required by law. We do not sell personal data.

Where a provider processes data outside the European Economic Area, the safeguards required by applicable data-protection law are used.

We retain data only as long as necessary for its purpose. Enquiries and correspondence are kept for a reasonable period according to their nature, while data connected with contractual and statutory duties is retained for the periods required by law.

We apply appropriate organisational and technical safeguards against unauthorised access, alteration, disclosure, loss or destruction. No transmission or storage method can guarantee absolute security.

Subject to the applicable conditions, you have the right to information and access, rectification, erasure, restriction, objection, data portability and withdrawal of consent without affecting prior lawful processing.

To exercise a right or ask a question, contact office@krista-rv.com. We may request additional information needed to verify your identity.

You may lodge a complaint with the Bulgarian Commission for Personal Data Protection: 2 Prof. Tsvetan Lazarov Blvd., Sofia 1592, Bulgaria, www.cpdp.bg.

We may update this policy following changes to the website, our services or legal requirements. The current version is always published on this page.

Last updated: 18 September 2026.